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Customers who purchased a qualifying Saffire, Scarlett or Clarett interface after 1st September 2015 will have access to the Softube Time and Tone bundle and, from the 2nd February 2016, the Drawmer...
If you purchased the qualifying interface* after 1st September 2015, please log into your Focusrite account and click 'Downloads and Activation Codes' below your product. You should then see the...
Please see below a run-down of Focusrite product compatiblity with Apple OSX El Capitan as it currently stands: Clarett 2Pre, 8Pre & 8Pre X Works with El Capitan? YES Saffire firewire range (Pro...
No, unfortunately, there are no alternative plug-in options for Focusrite customers.
No, unfortunately this is only open to customers who purchased on or after the program start date (September 1st 2015).
If you are experiencing problems with activating your Midnight or Scarlett plugins during the 'Install Licence' part of the process, you can actually install the Licence file manually on your system...
The Activate Button launches your Default Web Browser, so if this button isn't working it means you do not have a Default Web Browser set in your OS. Here are instructions for setting a Default Web...
This video shows you how to get your Focusrite and Novation plug-ins appearing in Ableton Live.
Step 1: Step 2: Step 3: If you experience any issues doing this, please contact the support team with a screenshot of the stage you have problems.
Step 1: Step 2: Step 3: Step 4: Step 5:
If you are experiencing problems unlocking your Focusrite, Scarlett or Midnight plug-in suite on a Mac please follow these steps: - Ensure that you have the latest version of the plug-ins from our...
Delete the files in the following locations: Scarlett Plugin Suite: Mac HD/Library/Audio/Plugins/VST/Focusrite/Scarlett Compressor.vst Mac HD/Library/Audio/Plugins/VST/Focusrite/Scarlett EQ.vst Mac...
Since the release of OSX 10.7, your Mac is initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise, it will consider the...
If you are having trouble with installing Plug Ins on a Mac please see this video . To get your Scarlett Plug Ins (or any other Focusrite or Novation Plug Ins) installed properly on your Windows...
To get your Focusrite or Novation plug-ins appearing in Cubase see the instructions in this video:
There is currently an issue with the installer that only affects Windows 7 64-bit systems. To get your plugins working you will need to download the two files listed under the downloads section at...
When installing your plugin suite make sure you select the correct destination (this can change from computer to computer). The easiest way to complete this is run the Plugin installer, continue with...
This video shows you how to make your Focusrite and Novation plug-ins appear in Cubase.